Q1. What do I get after purchase?
You’ll receive a download link to the macro files (e.g., .CATScript, .CATVBA, .BAS, .XLSM) and documentation (PDF/README). Some products may include a license key.
Q2. How are licenses structured?
Q3. Do licenses allow commercial use?
Yes—commercial use is allowed within the scope of your license (no redistribution or resale).
Q4. What versions are supported?
Each macro lists tested CATIA/Excel versions. If your version differs, contact us—we may adapt or advise compatibility.
Q5. Do you provide updates?
Yes. Minor updates and bug fixes are free for the same major version. Major upgrades may be discounted.
Q6. Do you offer support?
Email support via [support@5idmati.com]. We help with installation, activation, and usage issues.
Q7. Can I transfer a license?
Single-user licenses can be transferred once per year within the same company (e.g., role change). Contact support.
Q8. What’s your refund policy for digital products?
Because these are instant digital downloads, refunds are generally not offered after download. We’ll make exceptions for duplicate purchases, technical defects we cannot resolve, or billing errors. See Refund Policy below.
Q9. Can I modify the macros?
Unless a product is explicitly marked as source-included or open license, modification and reverse‑engineering are not permitted. You can configure parameters exposed by the product.
Q10. Can I resell or share the files?
No. Redistribution, resale, public sharing, or including the macros in other products is not allowed.